Therapists/Clinicians
 

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Susan J. Baker

Psy.D., Licensed Psychologist

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Jennifer M. Bertsch

Psy.D., Licensed Psychologist

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Heidi V. Carlson

M.S., Licensed Marriage and Family Therapist
Psy.D., Licensed Psychologist

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Kristin L. Furan

Psy.D., Licensed Psychologist

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Leah Osborn

Ph.D., L.P.,
Licensed Psychologist

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Jennifer Johnson

MA- Licensed Marriage and Family Therapist (Se ofrece terapia en español)

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Heather O'Connor

MA, Licensed Marriage and Family Therapist;
Licensed Alcohol & Drug Counselor

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Jennifer Peterson

MSW, LICSW,
Licensed Clinical Social Worker

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Kamisha Johnson

MSW, LGSW, Psychotherapist

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Mindy Hurrle

M.A., LPC

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Ann Conrad

M.S., L.P.C.C.
Licensed Professional Clinical
Counselor

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Heather Himler

MS, LPCC

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Lisa Fulton

LICSW

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Jeffrey Pounds

MA, LP. LADC

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Matt Sutera

M.A.

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Kelly Vourlos

MSW, LGSW

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Robyn Alliah

MS, ATR-BC, CCTP

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Linda Santa Cruz

MS, LMFT

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Michelle Dineen

MSW, LICSW, IMH-E® (III)

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Psychiatric Team
 

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Grant Gregory

DNP, RN, CNP, Psychiatric-Mental Health Nurse Practitioner
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Amy Card

Registered Nurse

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Joanne Howden-Rich

 PMHNP-BC, CNP, Psychiatric Mental Health Nurse Practitioner

 


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Melissa McNellis      

Registered Nurse
                                             
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Office Manager

 Sara is responsible for the daily operations at River Valley. She handles human resources, client relations, insurance company relations, community outreach, event planning and office policy development. Sara has over 12 years of Office Manager experience.

Sara Kuester

Office Manager

Administrative Support

Our front desk staff provides a warm welcoming environment to assist clients in scheduling appointments, managing record requests,
confirming insurance eligibility, and collecting payments.
 

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Kjerstin Kersting

Administrative Specialist

 

 

 

Brenna Jarvis

Administrative Assistant

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Randi Terpening

Administrative Assistant/ Billing Specialist

 

 

Jill Schreiner

Administrative Assistant

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Janis Borchers

Administrative Assistant

 

Billing Specialists

Our Billing Specialist works tirelessly to ensure that River Valley's services are processes promptly, accurately, and professionally.  Billing works with insurance companies to process all claim submissions, denials, appeals, and remittances/payments, as well as prior authorizations.  They manage client statements, payments/payment arrangements, refunds, and past due notifications.  Most importantly, our Billing Specialist is responsible for addressing all client concerns relating to claims processing and current balances.  

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Katie Tokach

Billing Specialist