MA, Licensed Marriage and Family Therapist;
Licensed Alcohol & Drug Counselor
Linda Santa Cruz
Sara is responsible for the daily operations at River Valley. She handles human resources, client relations, insurance company relations, community outreach, event planning and office policy development. Sara has over 12 years of Office Manager experience.
Our front desk staff provides a warm welcoming environment to assist clients in scheduling appointments, managing record requests,
confirming insurance eligibility, and collecting payments.
Administrative Assistant/ Billing Specialist
Our Billing Specialist works tirelessly to ensure that River Valley's services are processes promptly, accurately, and professionally. Billing works with insurance companies to process all claim submissions, denials, appeals, and remittances/payments, as well as prior authorizations. They manage client statements, payments/payment arrangements, refunds, and past due notifications. Most importantly, our Billing Specialist is responsible for addressing all client concerns relating to claims processing and current balances.