MA, Licensed Marriage and Family Therapist;
Licensed Alcohol & Drug Counselor
Linda Santa Cruz
MSN, RN, Family Mental Health Nurse Practitioner
DNP, RN, CNP, Psychiatric-Mental Health Nurse Practitioner
Sara is responsible for the daily operations at River Valley. She handles human resources, client relations, insurance company relations, community outreach, event planning and office policy development. She comes to River Valley with over 11 years of Office Manager experience.
Our front desk staff provides a warm welcoming environment to assist clients in scheduling appointments, managing record requests,
confirming insurance eligibility, and collecting payments.
Our Billing Specialists work tirelessly to ensure that River Valley's services are processes promptly, accurately, and professionally. Billing works with insurance companies to process all claim submissions, denials, appeals, and remittances/payments, as well as prior authorizations. They manage client statements, payments/payment arrangements, refunds, and past due notifications. Most importantly, our Billing Specialists are responsible for addressing all client concerns relating to claims processing and current balances.